Garage door
An AI receptionist for garage door companies
Most garage door calls come from someone who is stuck. Their car is trapped inside, or the door is open and won't close and they can't leave the house. That's an urgency the caller feels immediately, and it doesn't survive voicemail.
The calls that come in.
Broken springs
The most common failure and the most dangerous to attempt. The caller needs to be told not to try it themselves.
Car trapped in or out
Time-critical for the customer regardless of the actual repair. Priority is about their day, not the part.
Door off track or damaged
Often after an impact, and sometimes a safety hazard that shouldn't be operated at all until someone looks at it.
Opener and remote issues
Frequently resolvable, and worth separating from mechanical failures before dispatching a truck.
Captured on every call
What it asks before anyone drives out.
- Whether a vehicle is trapped inside or the door is stuck open
- Whether the door is off its track or visibly damaged
- Whether they heard a loud bang, which usually means a spring
- Whether the opener runs but the door doesn't move
- Door type and approximate age, and whether it's a double or single
Why it matters
A stuck door is a stuck day
Someone who can't get their car out isn't leaving a voicemail and waiting. They're calling the next company, and they'll take the first appointment offered.
The advantage
What this changes for a garage door business.
Immediate answer on an immediate problem
The call is answered while the customer is still standing in the garage, and an appointment is offered before they dial anyone else.
Spring failures identified on the phone
The loud-bang question separates a broken spring from an opener fault, so the tech arrives with the right parts on the first visit.
Safety warnings given every time
Callers are told not to attempt a spring themselves and not to operate a door that's off track — consistently, on every call.
Opener issues filtered out
Simple remote and opener problems are identified before a truck is dispatched to a job that didn't need one.
Also built for
See what it costs for your garage door business.
Two minutes with our estimator and you'll have a real range, based on your call volume and what you need it to do.