Electrical
An AI receptionist for electricians
Electrical calls carry risk that the caller usually can't assess. Someone describing a flickering light and someone describing a burning smell sound similar on the phone, and they are not the same call.
The calls that come in.
Burning smells, sparks, hot outlets
Safety-critical. These need immediate escalation and clear instructions before anyone arrives.
Repeated breaker trips
A breaker that trips once is different from one that trips every time a specific appliance runs. That distinction changes the diagnosis.
Partial power loss
Half the house dark can be a utility problem or a service issue, and asking a few questions saves a wasted trip.
Panel upgrades, EV chargers, remodels
Scheduled work with permits and load calculations, where the details captured up front determine whether the quote is accurate.
Captured on every call
What it asks before anyone drives out.
- Whether there is any burning smell, smoke, or visible scorching
- Whether anything is hot to the touch
- Whether a breaker has tripped, and whether it resets
- Whether the outage affects the whole property or part of it
- Panel type and age, and whether neighbors have power too
Why it matters
Some calls can't wait for a callback
A caller describing a hot outlet or a burning smell needs to be told what to do right now, and needs someone reached immediately. That can't depend on whether anyone happened to be near the phone.
The advantage
What this changes for an electrical business.
Safety questions asked every time
The burning-smell question doesn't get skipped because it was busy. The same triage runs on every call, and genuinely dangerous situations get escalated on your rules.
Fewer wasted trips
Asking whether the neighbors have power, or whether the breaker resets, separates the utility problems and simple fixes from the real service calls before a van is dispatched.
Better quotes on planned work
Panel upgrades and EV charger installs need panel details and load information. Those are captured on the first call, not on a second one.
After-hours rules you control
You decide what constitutes an emergency worth waking someone for, and everything else waits for business hours.
Also built for
See what it costs for your electrical business.
Two minutes with our estimator and you'll have a real range, based on your call volume and what you need it to do.
